SMS Delivery Delay to AWCC Afghanistan

Incident Report for Twilio

Resolved

We are no longer experiencing delays in SMS delivery to Afghanistan, specifically AWCC network. This incident has been resolved.

Posted Jan 05, 2021 - 04:47 PST

Monitoring

We are no longer observing delays in SMS delivery to Afghanistan, specifically AWCC network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 05, 2021 - 03:48 PST

Update

We are still observing delays in SMS delivery to Afghanistan, specifically AWCC network. Our engineering team is working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 05, 2021 - 02:00 PST

Update

We are still observing delays in SMS delivery to Afghanistan, specifically AWCC network. Our engineering team is working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 04, 2021 - 23:55 PST

Update

We are observing delays in SMS delivery to Afghanistan, specifically AWCC network. Our engineering team is working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 04, 2021 - 23:08 PST

Investigating

Our monitoring systems have detected a potential issue in SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 04, 2021 - 23:05 PST