Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
MAINTENANCE UPDATE NOTIFICATIONS
UPCOMING MAINTENANCE
External carriers often notify us when they will be conducting maintenance.
Subscribe for updates so you’ll know ahead of time about potential service disruptions.
SYSTEM METRICS
Stay up to date on the speed at which you connect.
Know more, so you can do more.
Degraded CNAM Lookup in Lookup API, Elastic SIP Trunking, and IncomingPhoneNumber Resource
Incident Report for Twilio
Resolved
CNAM lookups were degraded for 18 minutes between 20:32 and 20:50 Pacific Time on 10/12/2021. During this period, customers may have experienced null responses if using the Lookup API to query Caller Name, or if CNAM Lookup was enabled on their Elastic SIP Trunk, or if voice_caller_id_lookup was enabled on their IncomingPhoneNumber resource. The issue has now been resolved.
Posted Oct 13, 2021 - 11:00 PDT