Twilio Services
Issues related to Twilio’s Software
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      System Metrics
      SMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US
      Incident Report for Twilio
      Resolved
      We are no longer experiencing the issue of SMS delivery delays to small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. This incident has been resolved.
      Posted May 25, 2023 - 02:17 PDT
      Monitoring
      We are observing a recovery from the SMS delivery delays to small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. We are monitoring the service to ensure a full recovery, and will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 25, 2023 - 00:18 PDT
      Investigating
      During the monitoring period we noticed further degradation related to the SMS delivery delays to small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 24, 2023 - 23:37 PDT
      Monitoring
      We are observing a recovery from the SMS delivery delays to small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. We are monitoring the service to ensure a full recovery, and will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 24, 2023 - 21:56 PDT
      Update
      We continue to experience SMS delivery delays to small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 24, 2023 - 20:09 PDT
      Investigating
      During the monitoring period we noticed further degradation related to the SMS delivery delays to small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 24, 2023 - 19:23 PDT
      Update
      We are still observing recovery in SMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 24, 2023 - 17:26 PDT
      Update
      We are still observing recovery in SMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 24, 2023 - 15:38 PDT
      Monitoring
      We are observing recovery in SMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted May 24, 2023 - 15:09 PDT
      Update
      We are experiencing SMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 24, 2023 - 14:19 PDT
      Investigating
      Our monitoring systems have detected a potential issue withSMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US.. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 24, 2023 - 14:10 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).