Inbound Call Failure To A Subset Of Twilio Phone Numbers In El Salvador

Incident Report for Twilio

Resolved

The issue affecting inbound calls To A Subset Of Twilio Phone Numbers In El Salvador has been resolved, and the service is functioning normally at this time.

Posted Dec 03, 2024 - 18:56 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio phone numbers in El Salvador. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 16:59 PST

Update

We are still observing inbound call failures to a subset of Twilio phone numbers in El Salvador. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 15:32 PST

Update

We are still observing inbound call failures to a subset of Twilio phone numbers in El Salvador. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 13:40 PST

Investigating

We are still observing inbound call failures to a subset of Twilio phone numbers in El Salvador. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 03, 2024 - 12:35 PST

Monitoring

We have started seeing recovery for Inbound Call Failure To A Subset Of Twilio Phone Numbers In El Salvador. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 10:43 PST

Investigating

The issue causing inbound Call Failures To A Subset Of Twilio Phone Numbers In El Salvador has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 03, 2024 - 09:56 PST

This incident affected: CARRIER NETWORK (Voice, Latin America).