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        Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text

        Incident Report for Twilio

        Resolved

        During a period between 7:30-8:16 AM PST customers using Deepgram as the speech-to-text provider may have seen degraded performance in speech recognition and realtime transcriptions for voice and video applications. This issue is now resolved.
        Posted Aug 04, 2026 - 08:36 PDT