Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Encoding Issue for Worker Attributes in Flex
      Incident Report for Twilio
      Resolved
      Flex was degraded between 07:51 UTC on 07/19/2024 and 05:15pm UTC on 07/26/2024. During this period, customers may have experienced issues with tasks being assigned to workers in the event the workers had special characters as part of their attribute skills and updated these skills during the impact window. The issue has now been resolved.
      Posted Jul 26, 2024 - 14:31 PDT
      This incident affected: FLEX (TaskRouter, Flex Application Platform, Flex Routing).
      ← Current Status Powered by Atlassian Statuspage