Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delay and Failure to Cambodia Metfone
Incident
Report for Twilio
Resolved
We have fully investigated the issue related to SMS delivery delays and failures when sending messages to Cambodia Metfone. It was determined that the impact was limited to a small set of customers. All systems are operational.
Update
We continue to experience SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers keep working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers keep working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are once again experiencing SMS delivery delays and failures sending to Cambodia Metfone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery to Cambodia Metfone. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays and failure when sending messages to Cambodia Metfone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).