We are no longer experiencing delivery failures sending to and receiving from a subset of long codes and short codes in US. This incident has been resolved.
Posted Mar 17, 2021 - 00:01 PDT
Update
We are experiencing delivery failures sending to and receiving from a subset of long codes and short codes in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 16, 2021 - 23:07 PDT
Investigating
Our monitoring systems have detected a potential issue with inbound SMS via shortcode and longcode in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 16, 2021 - 22:51 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).
