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Customers Receiving Authentication Errors when Attempting to Log In to the Twilio Console
Incident Report for Twilio
Resolved
Login to the Twilio console is now operating normally. This incident is now resolved.
Posted Feb 23, 2021 - 14:36 PST
Monitoring
Login to the Twilio console is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 60 minutes or as soon as more information becomes available.
Posted Feb 23, 2021 - 14:09 PST
Update
We are investigating an issue where a subset of customers are getting error messages “An error occurred while authenticating your account. Please try again.” when attempting to login on the console. We expect to have an update for you in 60 minutes.
Posted Feb 23, 2021 - 13:39 PST
Investigating
Our monitoring systems have detected a potential issue with logging in on console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Feb 23, 2021 - 13:23 PST
This incident affected: TWILIO PLATFORM (Console).