Scheduled maintenance
Twilio Services
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System Metrics
SMS Delivery Delays to Multiple Networks in Brazil from Shortcode and Preregistered Sender IDs
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brazil from shortcode and preregistered sender IDs. This incident has been resolved.
Monitoring
We are observing a recovery from the SMS delivery delays when sending messages to multiple networks in Brazil from shortcode and preregistered sender IDs. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to multiple networks in Brazil from shortcode and preregistered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).