Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Voice Call Quality Issues To A Subset of Twilio Japan Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting voice call quality issues to a subset of Twilio Japan Phone Numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for voice call quality issues to a subset of Twilio Japan Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing voice call quality issues to a subset of Twilio Japan Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are observing call failures to Twilio Japan Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Identified
Voice Quality Issue To Subset of Twilio Japan Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).