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        SMS Delivery Failures to Indonesia Telkomsel

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures when sending SMS to Indonesia Telkomsel network. This incident has been resolved.
        Posted Aug 11, 2020 - 11:35 PDT

        Update

        We are still experiencing delivery failures when sending SMS to Indonesia Telkomsel network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as more information becomes available.
        Posted Aug 11, 2020 - 09:00 PDT

        Update

        We are still experiencing delivery failures when sending SMS to Indonesia Telkomsel network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as more information becomes available.
        Posted Aug 11, 2020 - 07:04 PDT

        Update

        We are experiencing delivery failures when sending SMS to Indonesia Telkomsel network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as more information becomes available.
        Posted Aug 11, 2020 - 06:22 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 11, 2020 - 06:06 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).