Accsec Indonesia API Error

Incident Report for Twilio

Resolved

Latency and timeout errors for the Twilio Rest API have been resolved, and Twilio services: Verify Silent Network Auth is operating normally at this time.

Posted Jan 16, 2024 - 21:01 PST

Monitoring

A fix has been implemented and we are monitoring the results. We will provide an update in 12 hours or as soon as more information becomes available.

Posted Jan 16, 2024 - 08:00 PST

Update

We are still experiencing latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect." Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 16, 2024 - 04:32 PST

Update

We are still experiencing latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect." Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 16, 2024 - 02:43 PST

Investigating

We are still experiencing latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect." Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 16, 2024 - 01:53 PST

Update

We will continue to monitor the results. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 16, 2024 - 00:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 15, 2024 - 22:52 PST

Update

We are still experiencing latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect." Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 15, 2024 - 14:42 PST

Update

We continue to experience latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect."Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 14, 2024 - 14:38 PST

Update

We continue to experience latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect."Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 13, 2024 - 22:38 PST

Update

We keep experiencing latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect."Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 13, 2024 - 14:38 PST

Update

We keep experiencing latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect."Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 13, 2024 - 10:37 PST

Update

We continue to experience latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect."Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 13, 2024 - 08:43 PST

Update

We are currently investigating latency and timeout errors for Twilio Rest API, impacting the following Twilio services: Verify Silent Network Auth. Customers may experience error HeaderEnrichmentRedirect."Required header x-msisdn after redirect is missing". Our engineering team is actively working on the issue, and we will provide another update as soon as more information becomes available.

Posted Jan 13, 2024 - 07:44 PST

Investigating

Our monitoring systems have detected a potential issue with Accsec Indonesia API Error. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 13, 2024 - 07:25 PST

This incident affected: DEVELOPER TOOLS (REST API).