SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Posted Oct 05, 2026 - 21:34 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2026 - 19:27 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2026 - 17:25 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 05, 2026 - 16:25 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).