SMS Delivery Delays and Failures to Movistar Network in Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures sending to Movistar Network in Chile. This incident has been resolved.

Posted Dec 11, 2025 - 16:23 PST

Update

We continue to observe recovery in SMS delivery delays and failures sending to Movistar Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Dec 11, 2025 - 14:23 PST

Monitoring

We are observing recovery in SMS delivery delays and failures sending to Movistar Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 11, 2025 - 13:53 PST

Investigating

We are experiencing SMS delivery delays and failures sending to Movistar Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 11, 2025 - 11:53 PST

Monitoring

We are observing successful SMS delivery to Movistar Network in Chile. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 11, 2025 - 09:53 PST

Update

Posted Dec 11, 2025 - 09:19 PST

Investigating

We are experiencing SMS delivery delays and failures sending to Movistar Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 11, 2025 - 08:20 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).