SMS Delivery Delays and Failures to MTN Zambia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to MTN Zambia. This incident has been resolved.

Posted Jul 02, 2023 - 13:28 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to MTN network in Zambia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 02, 2023 - 11:28 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to MTN Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 18:44 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to MTN Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 10:44 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to MTN Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 06:44 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to MTN Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 04:42 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to MTN Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 01, 2023 - 03:43 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).