SMS Delivery Delays to Iran

Incident Report for Twilio

Resolved

We have fully investigated the issue regarding SMS delivery Delays to Iran and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns.

Posted Jun 17, 2021 - 06:28 PDT

Update

We are continuing to work with our carrier partner to resolve SMS Delivery Delays to MCI Network in Iran. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 17, 2021 - 04:51 PDT

Update

We are continuing to work with our carrier partner to resolve SMS delivery delays to MCI network in Iran. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 17, 2021 - 02:55 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 17, 2021 - 01:58 PDT