SMS Delivery Delays to Telecel Network in Zimbabwe

Incident Report for Twilio

Resolved

This incident with SMS delivery delays has been resolved and sending messages to Telecel Network In Zimbabwe is operating normally at this time.

Posted May 01, 2023 - 11:25 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telecel Network In Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 01, 2023 - 09:34 PDT

Update

We continue to experience SMS delivery delays when sending messages to Telecel Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 01, 2023 - 01:33 PDT

Update

We continue to experience SMS delivery delays when sending messages to Telecel Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 30, 2023 - 21:29 PDT

Update

We continue to experience SMS delivery delays when sending messages to Telecel Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 30, 2023 - 16:55 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telecel Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 30, 2023 - 15:55 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).