Message status callbacks delays

Incident Report for Twilio

Resolved

All delays in message status callback events have returned to normal levels. All services are operating normally

Posted Sep 03, 2019 - 11:31 PDT

Monitoring

Our engineering team has addressed the issue and we are observing delays in message status callback events starting to return back to normal levels, we will post another update when service has been fully restored.

Posted Sep 03, 2019 - 11:22 PDT

Identified

We have identified an issue causing delays in message status callback events for some SMS messages. The engineering team is currently working on resolving the issue. This issue is not impacting message delivery. We will provide an update as soon as we have additional information.

Posted Sep 03, 2019 - 10:43 PDT