SMS Delivery Delay to South Africa - Vodacom Network from South Africa Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers.. This incident has been resolved.

Posted Aug 30, 2021 - 15:10 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers. . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 13:25 PDT

Update

We are still experiencing SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 11:54 PDT

Investigating

Despite our best efforts to restore service completely, we are still experiencing SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 08:43 PDT

Update

We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 07:18 PDT

Update

We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2021 - 05:19 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.

Posted Aug 30, 2021 - 03:08 PDT

Update

We are still experiencing SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Aug 30, 2021 - 02:22 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to South Africa - Vodacom (655-01) Network from South Africa phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 30, 2021 - 01:23 PDT