Subaccounts and Support Accounts Unable to View Console Usage Summary Page

Incident Report for Twilio

Resolved

Twilio Console was partially degraded for 15 minutes between 00:45 and 01:00 Pacific Time on 08/22/2024. During this period of time, certain users with the "Support" role or viewing the pages as a subaccount may have been unable to view the usage summary and subaccount usage summary pages. The issue has now been resolved.

Posted Aug 21, 2024 - 07:58 PDT