Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Verify issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted May 18, 2023 - 21:47 PDT

Investigating

Our monitoring systems have detected a potential issue with Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 18, 2023 - 21:33 PDT

This incident affected: ACCOUNT SECURITY (Verify).