Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS DLR delays to a subset of networks in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to a subset of networks in Brazil. This incident has been resolved.
      Posted Mar 21, 2024 - 01:50 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to a subset of networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 21, 2024 - 00:01 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to a subset of networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 20, 2024 - 22:05 PDT
      Update
      We are experiencing SMS DLR Delays when sending messages to a subset of networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Mar 20, 2024 - 18:35 PDT
      Update
      We are experiencing SMS DLR Delays when sending messages to a subset of networks in Brazil Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 20, 2024 - 16:35 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to a subset of networks in Brazil Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 20, 2024 - 15:28 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).