Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Our Engineers are Investigating an Issue with Degradation of Service From WhatsApp Resulting in Messaging Delays
      Incident Report for Twilio
      Resolved
      Messaging delays with WhatsApp and Facebook senders due to a WhatsApp outage have been resolved and messaging is operating normally at this time.
      Posted Sep 13, 2023 - 16:56 PDT
      Update
      Our engineers continue investigating the customer impact of a retroactive issue where WhatsApp and Facebook Messenger senders may have experienced messaging delays starting at 9:16 AM Pacific Time due to a WhatsApp outage. We will follow up and provide customer impact details within 2 hours.
      Posted Sep 13, 2023 - 13:08 PDT
      Update
      Our engineers continue investigating the customer impact of a retroactive issue where WhatsApp and Facebook Messenger senders may have experienced messaging delays starting at 9:16 AM Pacific Time due to a WhatsApp outage. We will follow up and provide customer impact details within 2 hours.
      Posted Sep 13, 2023 - 11:09 PDT
      Update
      Our engineers are currently investigating the customer impact of a retroactive issue where WhatsApp and Facebook Messenger senders may have experienced messaging delays starting at 9:16 AM Pacific Time due to a WhatsApp outage. We will follow up and provide customer impact details within 1 hour.
      Posted Sep 13, 2023 - 10:19 PDT
      Monitoring
      Our engineers are currently investigating the customer impact of a retroactive issue where WhatsApp and Facebook Messenger senders may have experienced messaging delays starting at 9:16 AM Pacific Time due to a WhatsApp outage. We will follow up and provide customer impact details within 2 hours.
      Posted Sep 13, 2023 - 09:55 PDT
      This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).