MMS Delivery Failures to Verizon Network in US via a subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. This incident has been resolved.

Posted Oct 08, 2025 - 17:17 PDT

Monitoring

We are observing successful MMS Delivery Failures to Verizon Network in US via a subset of Short Code. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2025 - 15:36 PDT

Update

We continue to experience MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2025 - 14:28 PDT

Investigating

We are experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 08, 2025 - 13:27 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).