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        Canada Account Security Service Partner Maintenance

        Scheduled Maintenance Report for Twilio

        Completed

        The scheduled maintenance has been completed.
        Posted Jul 30, 2026 - 00:01 PDT

        In progress

        Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Posted Jul 29, 2026 - 21:01 PDT

        Scheduled

        Our service partner is conducting an emergency maintenance from 29 July 2026 at 21:00 PDT until 30 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

        Posted Jul 29, 2026 - 15:22 PDT
        This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).