Degraded Service for receiving calls in Brazil - Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567)

Incident Report for Twilio

Resolved

We have resolved the issue fully.

Posted Feb 13, 2017 - 21:20 PST

Update

Update: We are seeing improvement for the issue impacting inbound calls to numbers in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) - Brazil. We are working with our carrier partner to confirm full resolution. We will provide an update in one hour.

Posted Feb 13, 2017 - 20:26 PST

Identified

We have identified an issue impacting inbound calls to numbers in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) - Brazil. Customers may not be able to make or receive calls to or from numbers in these areas. We are working with our carrier partners to resolve the issue. We will provide an update in one hour.

Posted Feb 13, 2017 - 19:35 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).