Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Investigating an Issue With Usage API and Page Counts
      Incident Report for Twilio
      Resolved
      The issue with console Usage API and Page Counts has been resolved is operating normally at this time.
      Posted Nov 27, 2024 - 10:40 PST
      Identified
      Our engineering team has identified the cause of the issue and is working to deploy a fix. Console Usage API and Page Counts continue to display inaccurate values for many products. Billing will not be impacted, but customers may see incorrect values when viewing the Usage page in Console or when using the Usage API. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 26, 2024 - 14:34 PST
      Update
      We continue to experience some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 26, 2024 - 06:46 PST
      Update
      We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 25, 2024 - 22:46 PST
      Update
      We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 25, 2024 - 18:46 PST
      Update
      We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 25, 2024 - 17:00 PST
      Update
      We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 25, 2024 - 16:03 PST
      Investigating
      Our monitoring systems have detected a potential issue with Usage API and Page Counts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 25, 2024 - 15:52 PST
      This incident affected: DEVELOPER TOOLS (Console, REST API).