Inbound Webhook Cookies Expiry Dates Reduced

Incident Report for Twilio

Resolved

Messaging Inbound Webhook cookies experienced an incident starting from May 4th 2022, 12:50 pm PT until a rollback on May 9th, 4:36 am PT. During the incident the expiry dates on cookies, for which an explicit expiry or max-age was set, were greatly reduced, leading to premature deletion of those cookies in our database. This was caused by a bug in our system which treated expires as milliseconds instead of seconds.

Posted May 10, 2022 - 08:32 PDT