SMS Delivery Degradation to Claro, Brazil

Incident Report for Twilio

Resolved

This incident has been resolved and we are observing full recovery to Claro network in Brazil.

Posted Nov 05, 2018 - 19:47 PST

Monitoring

We are observing recovery of delivery degradation to the Claro network in Brazil. Our engineering team will continue to monitor and provide an update as soon as possible.

Posted Nov 05, 2018 - 19:00 PST

Identified

We are observing delivery degradation to the Claro network in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Nov 05, 2018 - 18:17 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).