SMS Delivery Failures to Canada over Bell Mobility

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to Canada over Bell Mobility. This incident has been resolved.

Posted May 31, 2021 - 20:59 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Canada over Bell Mobility. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 31, 2021 - 19:06 PDT

Update

We are experiencing SMS delivery failures when sending to Canada over Bell Mobility. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 31, 2021 - 12:29 PDT

Update

We are experiencing SMS delivery failures when sending to Canada over Bell Mobility. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 31, 2021 - 08:26 PDT

Update

We are experiencing delivery failures when sending to Canada over Bell Mobility. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 31, 2021 - 06:22 PDT

Investigating

We are experiencing delivery failures when sending to Canada over Bell Mobility. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 31, 2021 - 05:26 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).