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        Programmable Fax: Investigating issues fetching media URLs

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Apr 04, 2018 - 09:50 PDT

        Update

        Our engineering team is still investigating the issue. We expect to provide another update in 30 minutes.
        Posted Apr 04, 2018 - 08:40 PDT

        Investigating

        We are investigating issues with Fax where some customers are unable to fetch media. We expect to provide another update in 30 minutes.
        Posted Apr 04, 2018 - 08:03 PDT