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SMS Delivery Delays to Multiple Networks in US And Canada using Toll-Free Numbers
Incident Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Multiple USA and Canada Networks using Toll-free numbers. This incident has been resolved.
Posted Nov 18, 2021 - 20:30 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Multiple USA and Canada Networks using Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 18, 2021 - 19:07 PST
Update
We are experiencing SMS delivery delays when sending messages to Multiple USA and Canada Networks using Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 18, 2021 - 18:20 PST
Investigating
We are experiencing SMS delivery delays when sending messages to Multiple USA Networks using Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 18, 2021 - 18:10 PST
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).