Inbound Call Failure to a Subset of Twilio Phone Numbers in Portugal

Incident Report for Twilio

Resolved

We are no longer experiencing inbound call failures to a subset of Twilio phone numbers in Portugal. This incident has been resolved.

Posted Aug 17, 2024 - 08:38 PDT

Update

We are no longer experiencing inbound calls to a subset of Twilio phone numbers in Portugal. This incident has been resolved.

Posted Aug 16, 2024 - 19:50 PDT

Monitoring

We are now seeing recovery for inbound calls to a subset of Twilio phone numbers Portugal. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 16, 2024 - 17:50 PDT

Investigating

We are continuing to observe call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 16, 2024 - 17:33 PDT

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio phone numbers Portugal. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 16, 2024 - 15:31 PDT

Update

We are continuing to observe call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 16, 2024 - 13:47 PDT

Investigating

We are observing call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 16, 2024 - 13:02 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).