Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
A2P Campaign and Brand Registration Issues
Incident
Report for Twilio
Resolved
We are no longer seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. This incident has been resolved
Update
We are no longer seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are no longer seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are no longer seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are no longer seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are no longer seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We will continue to monitor the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are continuing to work on improvements for the issue causing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to work on improvements for the issue causing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue causing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns, and are working on additional improvements to reduce this issue further. We expect to provide another update in 1 hours or as soon as more information becomes available.
Update
We are still seeing intermittent HTTP 5XX errors or failures on retrieving or submitting Brands and Campaigns, and are working on additional improvements to reduce this issue further.
We are no longer seeing delays on approval/rejection for successfully-submitted A2P Brands and Campaigns. Intermittent delays in processing of submitted Brands or Campaigns may occur again, due to heavy utilization.
We will provide an update regarding the intermittent HTTP 5XX errors in two hours, or as soon as more information becomes available.
We are no longer seeing delays on approval/rejection for successfully-submitted A2P Brands and Campaigns. Intermittent delays in processing of submitted Brands or Campaigns may occur again, due to heavy utilization.
We will provide an update regarding the intermittent HTTP 5XX errors in two hours, or as soon as more information becomes available.
Update
We are continuing to investigate the issue causing delays in approval for A2P Campaign and Brand Registration, as well as well as intermittent HTTP 500 error when attempting to submit or fetch Brand Registrations. We will provide another update in two hours or as soon as more information becomes available.
Investigating
We are currently experiencing an issue wherein customers are seeing delays in approval for their A2P Campaign and Brand Registration. A small subset of customers may see a 500 response error when attempting to submit or fetch Brand Registrations. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: DEVELOPER TOOLS (Console) and PROGRAMMABLE MESSAGING (SMS).