API Errors With Verify in Indonesia

Incident Report for Twilio

Resolved

The issue affecting Verify Service in Indonesia has been resolved, and the service is functioning normally at this time.

Posted May 03, 2025 - 22:44 PDT

Monitoring

We are observing recovery in API errors with Verify in Indonesia. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 03, 2025 - 20:55 PDT

Update

We are continuing to investigate API errors with Verify in Indonesia. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 03, 2025 - 13:26 PDT

Update

We are continuing to investigate API errors with Verify in Indonesia. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 03, 2025 - 09:27 PDT

Update

We are continuing to investigate API errors with Verify in Indonesia. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 03, 2025 - 07:30 PDT

Investigating

We are investigating API errors with Verify in Indonesia. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 03, 2025 - 06:36 PDT

This incident affected: ACCOUNT SECURITY (Verify).