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Conference Insights API Returns 5xx for Conferences in US2 Region
Incident
Report for Twilio
Resolved
Incident impacting Conference Insights API for conferences created in the US2 region has been resolved and service is operating normally at this time.
Monitoring
Conference Insights API for conferences created in the US2 region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers continue to work on the identified issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. We expect to provide an update in the next 8 hours or as soon as more information becomes available.
Update
Our engineers continue to work on the identified issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. We expect to provide an update in the next 4 hours or as soon as more information becomes available.
Update
Our engineers continue to work on the identified issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. We expect to provide an update in the next 2 hours or as soon as more information becomes available.
Identified
Our engineers have once again identified the issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. Our engineers continue to work on the issue. We expect to provide an update in the next 1 hour or as soon as more information becomes available.
Monitoring
A fix for the issue has been deployed and we will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have identified the issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are still working to deploy a fix. We expect to provide an update in the next 4 Hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. We expect to provide an update in the next 2 Hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
Customers using Conference Insights API are seeing 5xx only for conferences created in the us2 region. We have identified the issue and working on the fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE VOICE (Conference).