SMS Delivery Delays to Multiple Networks in France via Alphanumeric Sender IDs

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to networks in France via Alphanumeric Sender IDs. This incident is resolved.

Posted Jun 30, 2025 - 17:37 PDT

Monitoring

We are observing recovery with SMS delivery delays to networks in France via Alphanumeric Sender IDs. We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

Posted Jun 30, 2025 - 15:46 PDT

Update

We are continuing to observe SMS delivery delays to multiple networks in France via Alphanumeric Sender IDs. Our engineers are investigating, and we will provide another update in 2 hours or as soon as we have more information.

Posted Jun 30, 2025 - 14:03 PDT

Update

We are observing SMS delivery delays to multiple networks in France via Alphanumeric Sender IDs. Our engineers are investigating, and we will provide another update in 1 hour or as soon as we have more information.

Posted Jun 30, 2025 - 13:03 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to networks in France via Alphanumeric Sender IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 30, 2025 - 12:40 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).