SMS Delivery Delays from a Subset of Twilio Phone Numbers to TCell Tajikistan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan is operating normally.

Posted May 23, 2026 - 14:53 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 23, 2026 - 14:06 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 23, 2026 - 10:06 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 23, 2026 - 08:05 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 23, 2026 - 05:25 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 23, 2026 - 01:19 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 22, 2026 - 23:18 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 22, 2026 - 22:18 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 22, 2026 - 22:17 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).