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        SMS Delivery Reports Delays to DigiTel C.A. in Venezuela (Bolivarian Republic of) via Subset of Pre-Registered Sender ID.
        Incident Report for Twilio
        Resolved
        We are still experiencing SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. We have reached out to all impacted customers individually for further follow-ups.
        Posted Dec 26, 2024 - 11:42 PST
        Update
        We are experiencing SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 25, 2024 - 19:23 PST
        Update
        We are experiencing SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 24, 2024 - 19:23 PST
        Update
        We still continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 23, 2024 - 19:56 PST
        Update
        We still continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 22, 2024 - 20:22 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 21, 2024 - 19:50 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 20, 2024 - 19:50 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 19, 2024 - 19:26 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update by December 20th at 19:30 Pacific Time or as soon as more information becomes available.
        Posted Dec 18, 2024 - 19:26 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 17, 2024 - 19:26 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 16, 2024 - 19:59 PST
        Update
        We continue to experience SMS delivery reports delays when sending messages to DigiTel C.A. in Venezuela via subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 15, 2024 - 19:58 PST
        Update
        We continue to experience SMS delivery report delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 15, 2024 - 13:15 PST
        Update
        We continue to experience SMS delivery report delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 14, 2024 - 13:17 PST
        Update
        We continue to experience SMS delivery report delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 13, 2024 - 13:16 PST
        Update
        We continue to experience SMS delivery delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 12, 2024 - 13:15 PST
        Update
        We are experiencing SMS delivery delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 11, 2024 - 12:55 PST
        Update
        We are continuing to experience SMS delivery delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 11, 2024 - 01:19 PST
        Update
        We are continuing to experience SMS delivery delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 10, 2024 - 17:22 PST
        Update
        We are experiencing SMS delivery delays when sending messages to DigiTel C.A. in Venezuela. We are no longer experiencing SMS delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 10, 2024 - 13:10 PST
        Update
        We are still experiencing SMS delivery failures when sending messages to DigiTel C.A. In Venezuela . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 10, 2024 - 11:06 PST
        Investigating
        We are experiencing SMS delivery failures when sending messages to DigiTel C.A. In Venezuela . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 10, 2024 - 10:05 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).