Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Nigeria
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to MTN and Glo mobile networks. This incident has been resolved.
      Posted Oct 09, 2021 - 20:58 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to MTN and Glo mobile networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hrs or as soon as more information becomes available.
      Posted Oct 09, 2021 - 19:01 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to MTN and Glo mobile networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted Oct 09, 2021 - 18:35 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN and Glo mobile networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Oct 09, 2021 - 15:30 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN and Glo mobile networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 09, 2021 - 11:31 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN and Glo mobile networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 09, 2021 - 09:34 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to MTN and Glo mobile networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hours or as soon as more information becomes available.
      Posted Oct 09, 2021 - 08:40 PDT
      Investigating
      We've become aware of a potential issue with SMS delivery delays to Nigeria MTN. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 09, 2021 - 07:40 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).