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        Super SIM Network Connectivity Issues

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Super SIM network connectivity issues. This incident has been resolved.
        Posted Sep 08, 2022 - 12:02 PDT

        Identified

        The issue causing Super SIM connectivity issues to one of our partners has been identified. Our team is actively working to restore the service with our partner. We will provide another update in 1 hour or sooner once more information becomes available.
        Posted Sep 08, 2022 - 11:43 PDT

        Update

        We are experiencing Super SIM connectivity issues with one of our partners that provides connectivity. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
        Posted Sep 08, 2022 - 11:13 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 08, 2022 - 10:59 PDT