SMS Non-Deliveries to US Sprint via Shortcodes

Incident Report for Twilio

Resolved

This incident has now been resolved

Posted Aug 14, 2020 - 00:27 PDT

Monitoring

We are observing successful SMS delivery to US Sprint via Shortcodes. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 30 minutes, or as soon as more information becomes available.

Posted Aug 13, 2020 - 23:52 PDT

Investigating

We are experiencing delivery delays to US Sprint via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will update as soon as we have more information.

Posted Aug 13, 2020 - 23:37 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).