Intermittent Issues With Conversations API

Incident Report for Twilio

Resolved

Intermittent HTTP 500s and timeouts returned issues for Conversations API has been resolved, and it is operating normally at this time.

Posted Jun 15, 2022 - 10:32 PDT

Monitoring

Conversations API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 15, 2022 - 09:57 PDT

Identified

Our engineers have identified the issue causing intermittent HTTP 500s and timeouts returned for Conversations API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 15, 2022 - 09:02 PDT

Update

We are investigating intermittent HTTP 500s and timeouts returned issues for Conversations API. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 15, 2022 - 08:03 PDT

Investigating

Our monitoring systems have detected a potential issue with Conversations API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 15, 2022 - 07:47 PDT

This incident affected: PROGRAMMABLE MESSAGING (Conversations).