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        SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes

        Incident Report for Twilio

        Resolved

        We continue experiencing SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes. We have reached out to all impacted customers individually for further follow-ups.
        Posted Dec 27, 2024 - 10:14 PST

        Update

        We continue to experience SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 26, 2024 - 23:52 PST

        Update

        We continue to experience SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 24, 2024 - 23:36 PST

        Update

        We continue to experience SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 23, 2024 - 23:53 PST

        Update

        We are still experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 23, 2024 - 00:16 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 22, 2024 - 00:02 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 21, 2024 - 00:02 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 20, 2024 - 00:02 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 19, 2024 - 00:05 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 18, 2024 - 00:16 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 17, 2024 - 08:40 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 17, 2024 - 00:27 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 16, 2024 - 20:39 PST

        Update

        We are experiencing SMS delivery delays and failures to Onvoy in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 16, 2024 - 18:39 PST

        Update

        We are experiencing SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 16, 2024 - 17:26 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Onvoy in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 16, 2024 - 17:03 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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