SMS Delivery Delays to Multiple Networks in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to multiple networks in Nigeria. This incident has been resolved.

Posted Aug 08, 2024 - 15:17 PDT

Monitoring

We are observing recovery in delivery report delays when sending messages to Multiple Networks in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 08, 2024 - 13:28 PDT

Update

We are experiencing MMS/SMS delivery delays when sending messages to Multiple Networks in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.

Posted Aug 08, 2024 - 12:32 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple Networks in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 08, 2024 - 12:29 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).