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        SMS Delivery Delays and Failures to Africell Network in Sierra Leone

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failures when sending messages to the Africell network in Sierra Leone. This incident has been resolved.
        Posted Jan 16, 2023 - 23:10 PST

        Monitoring

        We have observed a recovery from the SMS delivery delays and failures when sending messages to the Africell network in Sierra Leone. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 16, 2023 - 21:25 PST

        Update

        We continue to experience SMS delivery delays and failures when sending messages to the Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 16, 2023 - 20:30 PST

        Update

        We are experiencing SMS delivery delays and failures when sending messages to Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 16, 2023 - 16:37 PST

        Update

        We are experiencing SMS delivery delays and failures when sending messages to Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 16, 2023 - 14:39 PST

        Investigating

        We are experiencing SMS delivery delays and failures when sending messages to Africell network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 16, 2023 - 13:48 PST