We are no longer experiencing delivery report delays when sending to US Verizon network from a subset of Twilio short codes. This incident has been resolved.
Posted Sep 29, 2022 - 08:24 PDT
Monitoring
We are observing recovery in delivery report delays when sending to US Verizon network from a subset of Twilio short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 29, 2022 - 06:35 PDT
Update
We are experiencing delays in receiving message delivery reports when sending to US Verizon network from a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 29, 2022 - 06:14 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery report delays to US Verizon network from a subset of Twilio short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.