Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Programmable Wireless SIMs: Delays completing SIM updates.

        Incident Report for Twilio

        Resolved

        We are seeing a full recovery of the provisioning service. This incident has been resolved.
        Posted Jun 02, 2021 - 04:47 PDT

        Monitoring

        We are now seeing recovery of the provisioning service. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jun 02, 2021 - 04:19 PDT

        Update

        The downstream connectivity partner for Programmable Wireless is reporting an issue in their provisioning service that may result in SIM's taking longer to complete SIM updates. Our engineering team is investigating the impact and we expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 02, 2021 - 01:48 PDT

        Update

        The downstream connectivity partner for Programmable Wireless is reporting an issue in their provisioning service that may result in SIM's taking longer to complete SIM updates. Our engineering team is investigating the impact and we expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 01, 2021 - 23:52 PDT

        Identified

        The downstream connectivity partner for Programmable Wireless is reporting an issue in their provisioning service that may result in SIM's taking longer to complete SIM updates. Our engineering team is investigating the impact and we expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 01, 2021 - 22:54 PDT