We are seeing a full recovery of the provisioning service. This incident has been resolved.
Posted Jun 02, 2021 - 04:47 PDT
Monitoring
We are now seeing recovery of the provisioning service. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jun 02, 2021 - 04:19 PDT
Update
The downstream connectivity partner for Programmable Wireless is reporting an issue in their provisioning service that may result in SIM's taking longer to complete SIM updates. Our engineering team is investigating the impact and we expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 02, 2021 - 01:48 PDT
Update
The downstream connectivity partner for Programmable Wireless is reporting an issue in their provisioning service that may result in SIM's taking longer to complete SIM updates. Our engineering team is investigating the impact and we expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 01, 2021 - 23:52 PDT
Identified
The downstream connectivity partner for Programmable Wireless is reporting an issue in their provisioning service that may result in SIM's taking longer to complete SIM updates. Our engineering team is investigating the impact and we expect to provide another update in 1 hour or as soon as more information becomes available.