Upgrade of Twilio Account From Trial to Regular Account Will Fail

Incident Report for Twilio

Resolved

Upgrading from Trial Account to Regular Account has been resolved and is operating normally at this time.

Posted Aug 30, 2021 - 15:12 PDT

Monitoring

Upgrading from Trial Account to Regular Account is now operating normally. We will continue to monitor for system stability. We'll provide another update 1 hour or as soon as more information becomes available.

Posted Aug 30, 2021 - 14:22 PDT

Investigating

We are investigating an issue where some customers are unable to upgrade from Trial Account to Regular Account. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Aug 30, 2021 - 13:55 PDT

This incident affected: TWILIO PLATFORM (Other).